You can add your testimonials manually or <a href="https://helpdesk.usetrust.io/articles/import-testimonials-in-bulk-14d970-758d6" rel="noreferrer" class="PlaygroundEditorTheme__link">import them from a CSV file</a>. 1. In the Manage section, click on the Testimonials menu. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---testimonials-menu.1724738457006.png?alt=media" alt="" width="inherit" height="inherit"> 2. Click on the Add new button and choose the type of testimonial that suits your goal best. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---add-new-button.1724738503078.png?alt=media" alt="" width="inherit" height="inherit"> 3. Fill in all the fields with the client’s public data and click on the Add testimonials button to save the details. For Text Testimonial Fill in the following fields with the client’s public data and click on the Add testimonials button to save the details. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---text-client-details.1724739006422.png?alt=media" alt="" width="inherit" height="inherit"> Note: <ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Social media link lets you add links to the reviewer’s business websites or social media accounts.</li><li value="2" class="PlaygroundEditorTheme__listItem">External review URL lets you add social proof links to your testimonial.</li></ul> For Video Testimonial Fill in the following fields with the client’s public data and click on the Add testimonials button to save the details. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---video-client-details.1724739144195.png?alt=media" alt="" width="inherit" height="inherit"> 4. Finally, click the toggle button to publish the testimonial. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---publish-button.1724739202691.png?alt=media" alt="" width="inherit" height="inherit"> Learn:<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem"><a href="https://helpdesk.usetrust.io/articles/import-testimonials-in-bulk-14d970-758d6" rel="noreferrer" class="PlaygroundEditorTheme__link">How to import testimonials in bulk?</a></li><li value="2" class="PlaygroundEditorTheme__listItem"><a href="https://helpdesk.usetrust.io/articles/add-you-tube-videos-to-testimonials-14d970-28b7c" rel="noreferrer" class="PlaygroundEditorTheme__link">How to add Youtube videos to testimonials?</a></li><li value="3" class="PlaygroundEditorTheme__listItem"><a href="https://helpdesk.usetrust.io/articles/add-instagram-videos-to-testimonials-14d970-08003" rel="noreferrer" class="PlaygroundEditorTheme__link">How to add Instagram videos to testimonials?</a></li><li value="4" class="PlaygroundEditorTheme__listItem"><a href="https://helpdesk.usetrust.io/articles/add-facebook-videos-to-testimonials-14d970-d181e" rel="noreferrer" class="PlaygroundEditorTheme__link">How to add Facebook videos to testimonials?</a></li><li value="5" class="PlaygroundEditorTheme__listItem"><a href="https://helpdesk.usetrust.io/articles/add-vimeo-videos-to-testimonials-14d970-54713" rel="noreferrer" class="PlaygroundEditorTheme__link">How to add Vimeo videos to testimonials?</a></li><li value="6" class="PlaygroundEditorTheme__listItem"><a href="https://helpdesk.usetrust.io/articles/download-collected-video-testimonial-14d970-cf335" rel="noreferrer" class="PlaygroundEditorTheme__link">How to download and save collected video testimonials?</a></li><li value="7" class="PlaygroundEditorTheme__listItem"><a href="https://helpdesk.usetrust.io/articles/generate-the-auto-transcription-of-video-testimonials-14d970-220ee" rel="noreferrer" class="PlaygroundEditorTheme__link">How to generate an auto transcription of video testimonials?</a></li></ul> If you need any help adding existing testimonials, please contact us in the live chat or email <a href="mailto:support@usetrust.email" target="_blank" rel="nofollow noopener noreferrer" class="PlaygroundEditorTheme__link">support@usetrust.email</a>!

How to manually add a testimonial to Trust

You can add your testimonials manually or[import them from a CSV file](https://helpdesk.usetrust.io/articles/import-testimonials-in-bulk-14d970-758d6).

1\. In the****Manage****section, click on the****Testimonials****menu.

![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---testimonials-menu.1724738457006.png?alt=media)

2\. Click on the****Add new****button and choose the type of testimonial that suits your goal best.

![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---add-new-button.1724738503078.png?alt=media)

3\. Fill in all the fields with the client’s public data and click on the****Add testimonials****button to save the details.

****For Text Testimonial****

Fill in the following fields with the client’s public data and click on the****Add testimonials****button to save the details.

![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---text-client-details.1724739006422.png?alt=media)

****Note:****

* ****Social media link****lets you add links to the reviewer’s business websites or social media accounts.
* ****External review URL****lets you add social proof links to your testimonial.

****For Video Testimonial****

Fill in the following fields with the client’s public data and click on the****Add testimonials****button to save the details.

![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---video-client-details.1724739144195.png?alt=media)

4\. Finally, click the toggle button to publish the testimonial.

![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---publish-button.1724739202691.png?alt=media)

****Learn****:

* [How to import testimonials in bulk?](https://helpdesk.usetrust.io/articles/import-testimonials-in-bulk-14d970-758d6)
* [How to add Youtube videos to testimonials?](https://helpdesk.usetrust.io/articles/add-you-tube-videos-to-testimonials-14d970-28b7c)
* [How to add Instagram videos to testimonials?](https://helpdesk.usetrust.io/articles/add-instagram-videos-to-testimonials-14d970-08003)
* [How to add Facebook videos to testimonials?](https://helpdesk.usetrust.io/articles/add-facebook-videos-to-testimonials-14d970-d181e)
* [How to add Vimeo videos to testimonials?](https://helpdesk.usetrust.io/articles/add-vimeo-videos-to-testimonials-14d970-54713)
* [How to download and save collected video testimonials?](https://helpdesk.usetrust.io/articles/download-collected-video-testimonial-14d970-cf335)
* [How to generate an auto transcription of video testimonials?](https://helpdesk.usetrust.io/articles/generate-the-auto-transcription-of-video-testimonials-14d970-220ee)

If you need any help adding existing testimonials, please contact us in the live chat or email[support@usetrust.email](mailto:support@usetrust.email)!

You can add your testimonials manually or <a href="https://trust.helpcenter.guide/articles/import-testimonials-in-bulk-14d970-758d6" rel="noreferrer" class="PlaygroundEditorTheme__link">import them from a CSV file</a>. 1. Go to “Testimonials → Add New” and choose the “Add Testimonial” option. <img src="https://downloads.intercomcdn.com/i/o/773798047/37b7cbe340f68e6072eb531c/Screenshot+at+Jun+28+23-47-57.png" alt="" width="inherit" height="inherit"> 2. Copy and paste the reviewer’s public information to the “Public data” tab. <img src="https://downloads.intercomcdn.com/i/o/661450006/e5715740f76aee9bc5ea58a2/image.png" alt="" width="inherit" height="inherit"> 3. Add their text testimonial to the “Text” tab (if you have one). <img src="https://downloads.intercomcdn.com/i/o/589090944/978c99de5b3f230ce9a4078e/image.png" alt="" width="inherit" height="inherit">4. Upload the reviewer’s video testimonial in the “Video” tab if (you have one). <img src="https://downloads.intercomcdn.com/i/o/589092331/dda8189f61c1f38ba2943ee8/image.png" alt="" width="inherit" height="inherit">5. Turn on the “External Video” feature and share a link to their video testimonial from <a href="https://trust.helpcenter.guide/articles/add-you-tube-videos-to-testimonials-14d970-28b7c" rel="noreferrer" class="PlaygroundEditorTheme__link">YouTube</a>, <a href="https://trust.helpcenter.guide/articles/add-facebook-videos-to-testimonials-14d970-d181e" rel="noreferrer" class="PlaygroundEditorTheme__link">Facebook</a>, <a href="https://trust.helpcenter.guide/articles/add-instagram-videos-to-testimonials-14d970-08003" rel="noreferrer" class="PlaygroundEditorTheme__link">Instagram</a>, or <a href="https://trust.helpcenter.guide/articles/add-vimeo-videos-to-testimonials-14d970-54713" rel="noreferrer" class="PlaygroundEditorTheme__link">Vimeo</a> if they’ve already recorded a video there. <img src="https://downloads.intercomcdn.com/i/o/589093968/534fff2d8838dbc59f9bbe56/image.png" alt="" width="inherit" height="inherit"> 6. In the “External links” tab you can add social proof links to your testimonial. “Social Media” lets you add links to the reviewer’s business websites or social media accounts. If it’s a review from an external site (Google, Facebook, etc.), you can add an original link to it in the appropriate section. <img src="https://downloads.intercomcdn.com/i/o/661450258/90a4d32d92cd040f75e4464b/image+%281%29.png" alt="" width="inherit" height="inherit"> 7. Press the “Save” button, then change its status to “Published” and <a href="https://trust.helpcenter.guide/articles/assign-testimonials-to-a-widget-14d970-7e9e4" rel="noreferrer" class="PlaygroundEditorTheme__link">assign it to your widgets</a> or <a href="https://trust.helpcenter.guide/articles/add-pop-ups-to-the-website-14d970-50cc0" rel="noreferrer" class="PlaygroundEditorTheme__link">pop-ups</a> to show it on your website. <img src="https://downloads.intercomcdn.com/i/o/773799659/15e4d0fa19b0ccc30c21a688/image+%282%29.png" alt="" width="inherit" height="inherit">

Add an existing testimonial to Trust

You can add your testimonials manually or <a href="https://trust.helpcenter.guide/articles/import-testimonials-in-bulk-14d970-758d6" rel="noreferrer" class="PlaygroundEditorTheme__link">import them from a CSV file</a>. 1. Go to “Testimonials → Add New” and choose the “Add Testimonial” option. <img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeTI8x9vn2yDdw0FUUr8n2LBdZNT7cRkuQgTtC9u8PhNYwrVu0akCXvXL-PQbT2nOHbm8ndPSXhth088-_qkPSt5Mxc1bEcaZsQptBLHYSCCSSJquYTFt4t60GHHjlgiJwtj1_Ym4Hsjs0-2UzP4y7w24c-?key=xa97qoGiltRJiySQgY2ruA" alt="" width="624" height="140">2. Copy and paste the reviewer’s public information to the “Public data” tab. <img src="https://downloads.intercomcdn.com/i/o/661450006/e5715740f76aee9bc5ea58a2/image.png" alt="" width="inherit" height="inherit"> 3. Add their text testimonial to the “Text” tab (if you have one). <img src="https://downloads.intercomcdn.com/i/o/589090944/978c99de5b3f230ce9a4078e/image.png" alt="" width="inherit" height="inherit">4. Upload the reviewer’s video testimonial in the “Video” tab if (you have one). <img src="https://downloads.intercomcdn.com/i/o/589092331/dda8189f61c1f38ba2943ee8/image.png" alt="" width="inherit" height="inherit">5. Turn on the “External Video” feature and share a link to their video testimonial from <a href="https://trust.helpcenter.guide/articles/add-you-tube-videos-to-testimonials-14d970-28b7c" rel="noreferrer" class="PlaygroundEditorTheme__link">YouTube</a>, <a href="https://trust.helpcenter.guide/articles/add-facebook-videos-to-testimonials-14d970-d181e" rel="noreferrer" class="PlaygroundEditorTheme__link">Facebook</a>, <a href="https://trust.helpcenter.guide/articles/add-instagram-videos-to-testimonials-14d970-08003" rel="noreferrer" class="PlaygroundEditorTheme__link">Instagram</a>, or <a href="https://trust.helpcenter.guide/articles/add-vimeo-videos-to-testimonials-14d970-54713" rel="noreferrer" class="PlaygroundEditorTheme__link">Vimeo</a> if they’ve already recorded a video there. <img src="https://downloads.intercomcdn.com/i/o/589093968/534fff2d8838dbc59f9bbe56/image.png" alt="" width="inherit" height="inherit"> 6. In the “External links” tab you can add social proof links to your testimonial. “Social Media” lets you add links to the reviewer’s business websites or social media accounts. If it’s a review from an external site (Google, Facebook, etc.), you can add an original link to it in the appropriate section. <img src="https://downloads.intercomcdn.com/i/o/661450258/90a4d32d92cd040f75e4464b/image+%281%29.png" alt="" width="inherit" height="inherit"> 7. Press the “Save” button, then change its status to “Published” and <a href="https://trust.helpcenter.guide/articles/assign-testimonials-to-a-widget-14d970-7e9e4" rel="noreferrer" class="PlaygroundEditorTheme__link">assign it to your widgets</a> or <a href="https://trust.helpcenter.guide/articles/add-pop-ups-to-the-website-14d970-50cc0" rel="noreferrer" class="PlaygroundEditorTheme__link">pop-ups</a> to show it on your website. <img src="https://downloads.intercomcdn.com/i/o/773799659/15e4d0fa19b0ccc30c21a688/image+%282%29.png" alt="" width="inherit" height="inherit">

You can add your testimonials manually or <a href="https://trust.helpcenter.guide/articles/import-testimonials-in-bulk-14d970-758d6" rel="noreferrer" class="PlaygroundEditorTheme__link">import them from a CSV file</a>. 1. In the Manage section, click on the Testimonials menu. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---testimonials-menu.1724738457006.png?alt=media" alt="" width="inherit" height="inherit"> 2. Click on the Add new button and choose the type of testimonial that suits your goal best. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---add-new-button.1724738503078.png?alt=media" alt="" width="inherit" height="inherit"> 3. Fill in all the fields with the client’s public data and click on the Add testimonials button to save the details. For Text Testimonial Fill in the following fields with the client’s public data and click on the Add testimonials button to save the details.<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---text-client-details.1724739006422.png?alt=media" alt="" width="inherit" height="inherit"> Note: <ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Social media link lets you add links to the reviewer’s business websites or social media accounts.</li><li value="2" class="PlaygroundEditorTheme__listItem">External review URL lets you add social proof links to your testimonial.</li></ul> For Video Testimonial Fill in the following fields with the client’s public data and click on the Add testimonials button to save the details. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---video-client-details.1724739144195.png?alt=media" alt="" width="inherit" height="inherit"> 4. Finally, click the toggle button to publish the testimonial. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---publish-button.1724739202691.png?alt=media" alt="" width="inherit" height="inherit"> Learn:<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">How to import testimonials in bulk?</li><li value="2" class="PlaygroundEditorTheme__listItem">How to add Youtube videos to testimonials?</li><li value="3" class="PlaygroundEditorTheme__listItem">How to add Instagram videos to testimonials?</li><li value="4" class="PlaygroundEditorTheme__listItem">How to add Facebook videos to testimonials?</li><li value="5" class="PlaygroundEditorTheme__listItem">How to add Vimeo videos to testimonials?</li><li value="6" class="PlaygroundEditorTheme__listItem">How to download and save collected video testimonials?</li><li value="7" class="PlaygroundEditorTheme__listItem">How to generate an auto transcription of video testimonials?</li></ul>

You can add your testimonials manually or <a href="https://helpdesk.usetrust.io/articles/import-testimonials-in-bulk-14d970-758d6" rel="noreferrer" class="PlaygroundEditorTheme__link">import them from a CSV file</a>. 1. In the Manage section, click on the Testimonials menu. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---testimonials-menu.1724738457006.png?alt=media" alt="" width="inherit" height="inherit"> 2. Click on the Add new button and choose the type of testimonial that suits your goal best. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---add-new-button.1724738503078.png?alt=media" alt="" width="inherit" height="inherit"> 3. Fill in all the fields with the client’s public data and click on the Add testimonials button to save the details. For Text Testimonial Fill in the following fields with the client’s public data and click on the Add testimonials button to save the details. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---text-client-details.1724739006422.png?alt=media" alt="" width="inherit" height="inherit"> Note: <ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Social media link lets you add links to the reviewer’s business websites or social media accounts.</li><li value="2" class="PlaygroundEditorTheme__listItem">External review URL lets you add social proof links to your testimonial.</li></ul> For Video Testimonial Fill in the following fields with the client’s public data and click on the Add testimonials button to save the details. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---video-client-details.1724739144195.png?alt=media" alt="" width="inherit" height="inherit"> 4. Finally, click the toggle button to publish the testimonial. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---publish-button.1724739202691.png?alt=media" alt="" width="inherit" height="inherit"> Learn:<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">How to import testimonials in bulk?</li><li value="2" class="PlaygroundEditorTheme__listItem">How to add Youtube videos to testimonials?</li><li value="3" class="PlaygroundEditorTheme__listItem">How to add Instagram videos to testimonials?</li><li value="4" class="PlaygroundEditorTheme__listItem">How to add Facebook videos to testimonials?</li><li value="5" class="PlaygroundEditorTheme__listItem">How to add Vimeo videos to testimonials?</li><li value="6" class="PlaygroundEditorTheme__listItem">How to download and save collected video testimonials?</li><li value="7" class="PlaygroundEditorTheme__listItem">How to generate an auto transcription of video testimonials?</li></ul>

You can add your testimonials manually or <a href="https://helpdesk.usetrust.io/articles/import-testimonials-in-bulk-14d970-758d6" rel="noreferrer" class="PlaygroundEditorTheme__link">import them from a CSV file</a>. 1. In the Manage section, click on the Testimonials menu. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---testimonials-menu.1724738457006.png?alt=media" alt="" width="inherit" height="inherit"> 2. Click on the Add new button and choose the type of testimonial that suits your goal best. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---add-new-button.1724738503078.png?alt=media" alt="" width="inherit" height="inherit"> 3. Fill in all the fields with the client’s public data and click on the Add testimonials button to save the details. For Text Testimonial Fill in the following fields with the client’s public data and click on the Add testimonials button to save the details. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---text-client-details.1724739006422.png?alt=media" alt="" width="inherit" height="inherit"> Note: <ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Social media link lets you add links to the reviewer’s business websites or social media accounts.</li><li value="2" class="PlaygroundEditorTheme__listItem">External review URL lets you add social proof links to your testimonial.</li></ul> For Video Testimonial Fill in the following fields with the client’s public data and click on the Add testimonials button to save the details. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---video-client-details.1724739144195.png?alt=media" alt="" width="inherit" height="inherit"> 4. Finally, click the toggle button to publish the testimonial. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/14d970_testimonials---publish-button.1724739202691.png?alt=media" alt="" width="inherit" height="inherit"> Learn:<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem"><a href="https://helpdesk.usetrust.io/articles/import-testimonials-in-bulk-14d970-758d6" rel="noreferrer" class="PlaygroundEditorTheme__link">How to import testimonials in bulk?</a></li><li value="2" class="PlaygroundEditorTheme__listItem"><a href="https://helpdesk.usetrust.io/articles/add-you-tube-videos-to-testimonials-14d970-28b7c" rel="noreferrer" class="PlaygroundEditorTheme__link">How to add Youtube videos to testimonials?</a></li><li value="3" class="PlaygroundEditorTheme__listItem"><a href="https://helpdesk.usetrust.io/articles/add-instagram-videos-to-testimonials-14d970-08003" rel="noreferrer" class="PlaygroundEditorTheme__link">How to add Instagram videos to testimonials?</a></li><li value="4" class="PlaygroundEditorTheme__listItem"><a href="https://helpdesk.usetrust.io/articles/add-facebook-videos-to-testimonials-14d970-d181e" rel="noreferrer" class="PlaygroundEditorTheme__link">How to add Facebook videos to testimonials?</a></li><li value="5" class="PlaygroundEditorTheme__listItem"><a href="https://helpdesk.usetrust.io/articles/add-vimeo-videos-to-testimonials-14d970-54713" rel="noreferrer" class="PlaygroundEditorTheme__link">How to add Vimeo videos to testimonials?</a></li><li value="6" class="PlaygroundEditorTheme__listItem"><a href="https://helpdesk.usetrust.io/articles/download-collected-video-testimonial-14d970-cf335" rel="noreferrer" class="PlaygroundEditorTheme__link">How to download and save collected video testimonials?</a></li><li value="7" class="PlaygroundEditorTheme__listItem"><a href="https://helpdesk.usetrust.io/articles/generate-the-auto-transcription-of-video-testimonials-14d970-220ee" rel="noreferrer" class="PlaygroundEditorTheme__link">How to generate an auto transcription of video testimonials?</a></li></ul>

Everything you need to know about working with testimonials.

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